EVALUATION OF THE INNOVATIVE VALUE PROPOSITION FOR THE RAIL FREIGHT TRANSPORT: AN INTEGRATED DEMATEL–ANP APPROACH

Freight transport represents a very dynamic and competitive market with high requirements for reliability, lead time, cost, flexibility visibility of service. Rationalization service, reduced travelling time reliable delivery times represent the main prerequisites lowering costs increasing efficiency entire chain. These performance indicators actually factors affecting shipper’s mode choice. Improvement these could be achieved by improved coordination between rail non-rail-related stakeholders involved in freight service planning realization. Since this solution requires multi-stakeholder collaboration, it is needed to evaluate interests each them order derive preferred set indicators, which will facilitate collectively accepted value alignment all actors. In paper, was selected using DEcision MAking Trial Evaluation Laboratory (DEMATEL) model technique integrated Analytic Network Process (ANP). DEMATEL applied analyse causal relationships among relevant dimensions criteria within dimension. The are then used ANP determining weights criteria. An empirical case study based on implementation information sharing platform intermodal chain presented demonstrate effectiveness proposed approach. Based attributes that belong reliability (“departing / arriving on-time”, “cancelled services”), (“idle time”) investment cost (“organizational culture”, “business process redesign”) five most critical obtaining solution. This effective evaluation enables policy makers transportation logistics understand conduct appropriate actions towards fulfilling objectives greener transportation.